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My bag is the wrong size. What should I switch to?

Work out the size and interval that actually matches your dog, then change it from your account.

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Written by Chris O'Neill

Pick a bag that lasts longer than the gap between deliveries. Both the size and the interval can change, and it's worth comparing both. Deliveries can be monthly, every two months, or every three months.

Find the combination that fits

Your dog

Eats about

A good fit

5kg

89g a day

4kg monthly, or 6kg every two months

10kg

150g a day

6kg monthly, or 12kg every two months

15kg

204g a day

8kg monthly, or 24kg every three months

25kg

299g a day

12kg monthly, or 24kg every two months

30kg

343g a day

12kg monthly, or 24kg every two months

These are for a lower activity dog. Our bag and delivery guide has every weight up to 30kg, higher activity dogs, and how many days each bag lasts.

If your bag runs out too early

Go up a size before you shorten the interval. A 12kg every two months costs $13.33 a kilo against $17.60 for a 6kg monthly, and it's half as many deliveries.

If bags are stacking up

Go up a size and lengthen the interval, rather than dropping to a smaller bag more often. Unopened kibble keeps for 18 months, so a bigger bag arriving less often is fine.

You can also skip the next order once to clear the backlog, then let the new interval take over.

What each size costs per kilo

Bag

Subscriber price

Per kg

2kg

$44.00

$22.00

4kg

$88.00

$22.00

6kg

$105.60

$17.60

8kg

$140.00

$17.50

12kg

$160.00

$13.33

24kg

$320.00

$13.33

How to make the change

Open the link in any subscription email, change the bag size and the interval, and save. The new price applies from your next order. Do it a couple of days before your next billing date so it catches the right one.

You can also add poop bags to the same delivery while you're in there, which saves paying shipping on them separately.

If you'd rather we did it, email [email protected] with your order number, your dog's weight, and how fast you're getting through a bag.

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